SHIPPING POLICY

All orders are carefully prepared and shipped with DHL Express within 1 to 5 business days.
Once shipped, delivery times may vary depending on the destination country.

We offer transparent shipping rates by geographical zones:

• €20 – Belgium, Luxembourg, Netherlands
• €25 – Denmark, France, Germany, Monaco
• €30 – Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom
• €30 – Andorra, Liechtenstein, Norway, Switzerland, Turkey
• €35 – Canada, Mexico, United States
• €35 – China, India
• €45 – Albania, Algeria, Argentina, Armenia, Australia, Belarus, Bolivia, Bosnia & Herzegovina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Egypt, Gibraltar, Guadeloupe, Hong Kong SAR, Iceland, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Malaysia, Martinique, Mayotte, Moldova, Montenegro, Morocco, New Zealand, North Macedonia, Peru, Philippines, Qatar, Réunion, Saint Lucia, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Thailand, Tunisia, Ukraine, United Arab Emirates, Uruguay, Vietnam, Nigeria

Complimentary shipping is offered on all orders above USD$300 (or the equivalent in your local currency).

Once your order has been placed, you will receive a confirmation email at the address provided.
As soon as your order is processed and shipped, a tracking number will be sent to you so you can follow your package. If you do not receive this information, please contact us at support@padnm.com.

Average delivery times with DHL Express are:
• Europe: 1–2 business days
• Rest of the world: 2–5 business days

Please note that these delivery times are indicative and may vary depending on the time of year or possible delays from the carrier. Once your package has been handed over to DHL, PA DNM cannot be held responsible for any delays or issues related to delivery.

Pre-orders: please note that items on pre-order are dispatched within the estimated delivery window indicated in the product description. Orders containing pre-order items are prepared in advance and a tracking number is issued before shipment, but the dispatch itself will only occur during the announced timeframe. Once shipped, DHL Express delivery times apply.

It is the customer’s responsibility to cover any import duties or taxes. Regulations may vary from country to country, and we are unable to predict or control the amount.

For any further assistance, our team is available at support@padnm.com.